Important! Closure notice Wednesday 20th September and Thursday 21st September 2017

In a slight change to our recent letter explaining our intention to update our clinical systems, we would like to advise you that Oakham Surgery will now be closed from 3:30pm on Wednesday 20th September and Thursday 21st September.

Should you require medical advice which cannot wait until the practice re-opens at 08:00am on Thursday 21st September and 08:00am on Friday 22nd September, please contact us on our normal number 01384 458 968; you will be diverted to the out of hours team.

For general advice, you can use one of the following options:

Self-care Advice
Visit our website http://www.yhp.org.uk and click on our ‘self-care advice’ section where you will find links to advice on a range of minor illnesses and conditions.

Pharmacies
Your local Pharmacist will be able to assist you with a number of minor illnesses; they stock a wide range of over the counter medicine to help manage your symptoms.

NHS 111
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

Walk-in Centre
NHS walk-in centres deal with minor illnesses and injuries. These include:
 Infections and rashes  Emergency contraception and advice  Stomach aches  Vomiting and diarrhoea  Hay fever  Insect and animal bites  Stitches  Dressing care  Minor cuts and bruises  Minor burns and strains  Stop smoking support

our nearest walk-in centres are:

Parsonage Street GP and Walk-in Centre
Parsonage Street
West Bromwich
West Midlands
B71 4DL

Dudley Urgent Care Centre
Russells Hall Hospital
Pensnett Road
Dudley
West Midlands
DY1 2HQ

Important! Closure notice Wednesday 13th September 2017

Further to our recent letter explaining our intention to update our clinical systems, we would like to remind you that Oakham Surgery will be closed from 12:00 noon on Wednesday 13th September.

Should you require medical advice which cannot wait until the practice re-opens at 08:00am on Thursday 14th September, please contact us on our normal number
01384 458 968; you will be diverted to the out of hours team.

For general advice, you can use one of the following options:

Self-care Advice
Visit our website http://www.yhp.org.uk and click on our ‘self-care advice’ section where you will find links to advice on a range of minor illnesses and conditions.

Pharmacies
Your local Pharmacist will be able to assist you with a number of minor illnesses; they stock a wide range of over the counter medicine to help manage your symptoms.

NHS 111
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

Walk-in Centre
NHS walk-in centres deal with minor illnesses and injuries. These include:
 Infections and rashes  Emergency contraception and advice  Stomach aches  Vomiting and diarrhoea  Hay fever  Insect and animal bites  Stitches  Dressing care  Minor cuts and bruises  Minor burns and strains  Stop smoking support

our nearest walk-in centres are:

Parsonage Street GP and Walk-in Centre
Parsonage Street
West Bromwich
West Midlands
B71 4DL

Dudley Urgent Care Centre
Russells Hall Hospital
Pensnett Road
Dudley
West Midlands
DY1 2HQ

Bank Holiday Extended Opening Hours

We are delighted to announce that Your Health Partnership will be offering a limited number of pre-bookable and same day appointments on Bank Holiday Monday:

Monday 28th August 2017
08:30am – 11:30am

We will re-open at 08:00AM on Tuesday 29th August

These appointments will take place at Regis Medical Centre, Darby Street, Rowley Regis B65 0BA.

Please note that we will be unable to offer home visits during these hours.

Outside of these hours Continue reading

We are making some changes to the way that we book GP appointments at the practice…

We are making some changes to the way that we book GP appointments at the practice and hopefully you will have received a letter detailing the changes.

You will be aware that currently we offer telephone appointments as the first point of access.

Feedback from our patients and colleagues tells us that this system, in its current form, is not working; patients tell us that they often have been waiting a long time for the doctor to call them on the telephone without a clear idea of when the call might be and they feel that the continuity of being able to see the same doctor has reduced.

The workload of our clinical team and the demands on doctors’ time has become unsustainable; you regularly tell us that they are a fantastic team (we agree!) but they are now struggling to meet the increasing demand.

We want to work with you and our other patients to improve our service for everyone.

What is going to change?

Why is the practice offering telephone appointments?

How is it going to work?

What is going to happen after this new appointment system is launched?

Where can I get more information?

 

[1] Physician Associates support doctors in the diagnosis and management of patients. They are trained to undertake a number of roles including: taking medical histories, performing examinations, analysing test results, and diagnosing illnesses under the direct supervision of a doctor.

 

[2] Clinical Pharmacists are health professionals who train for many years to become specialists in medicines and they can help you with any questions you might have about your medication, including: advice on how to take your medication, possible interactions or side effects of medication, prescribing of an acute medicine that is not on repeat, medication reviews, switching medication and prescribing of medication following a hospital discharge.

 

Important! Closure notice Thursday 6th July 2017

Oakham Surgery will be closed from 12:00pm on the afternoon of Thursday 6th July 2017 for staff training.

Should you require urgent medical advice from a GP, please contact the surgery on our usual number 0121 553 0385; you will be diverted to the out of hours service.

Dont Forget! Your local pharmacy can be a great source of advice and medication for common illnesses.

Closure Notice: Monday 29th May

Oakham Surgery will be closed on Monday 29th May and will re-open on Tuesday 30th May at 08:00AM

Should you require urgent medical advice that cannot wait until we re-open on Tuesday, you can use one of the following options:

Self-care Advice
Visit our website http://www.yhp.org.uk and click on our ‘self-care advice’ section where you will find links to advice on a range of minor illnesses and conditions.

Pharmacies
Your local Pharmacist will be able to assist you with a number of minor illnesses; they stock a wide range of over the counter medicine to help manage your symptoms.

NHS 111
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

Walk-in Centre
NHS walk-in centres deal with minor illnesses and injuries. These include:
 Infections and rashes  Emergency contraception and advice  Stomach aches  Vomiting and diarrhoea  Hay fever  Insect and animal bites  Stitches  Dressing care  Minor cuts and bruises  Minor burns and strains  Stop smoking support

our nearest walk-in centres are:

Parsonage Street GP and Walk-in Centre
Parsonage Street
West Bromwich
West Midlands
B71 4DL

Dudley Urgent Care Centre
Russells Hall Hospital
Pensnett Road
Dudley
West Midlands
DY1 2HQ

Telephone Issue: Wednesday 24th May at 13:42

We are currently experiencing an issue with our telephone system which has resulted in a number of our incoming lines failing; the remaining lines have very poor sound quality.

Engineers are working to resolve this issue as soon as possible and we would like to apologise for any inconvenience this may cause.

Thank you

Your Health Partnership

 

Statement on NHS Cyber Attack

You will be aware from reports in the local and national media that a number of NHS organisations have been affected by a ransomware attack (an attack on the IT systems which support NHS services). This attack was not specifically targeted at the NHS but it has had an impact on NHS services.

The number of GP practices impacted in the Sandwell area has been very small and we can confirm that Your Health Partnership has not been affected by this attack; all of our systems are running normally and are deemed to be secure at this time.

As a precautionary measure we have been advised to disconnect the patient check-in screens at Regis Medical Centre, Carters Green Medical Centre and Oakham Surgery as they are running on older software; if you are visiting one of these practices for an appointment please check in with a member of the reception team.

This may mean that our reception areas are busier during peak times; we would like to apologise for any inconvenience that this may cause and ask that you bear with our reception teams if you find that you have to wait longer than usual.

It is important to remind patients that all practice clinical systems are hosted in secure data centres; there is no evidence that patient level data has been breached as part of this attack.

We will post further updates should the situation change and will inform you when our check-in screens are once again available.

Thank you

Your Health Partnership

Closure Notice: Monday 1st May; May Day bank holiday

Oakham Surgery will be closed on Monday 1st May and will re-open on Tuesday 2nd May at 08:00AM

Should you require urgent medical advice that cannot wait until we re-open on Tuesday, you can use one of the following options:

Self-care Advice
Visit our website http://www.yhp.org.uk and click on our ‘self-care advice’ section where you will find links to advice on a range of minor illnesses and conditions.

Pharmacies
Your local Pharmacist will be able to assist you with a number of minor illnesses; they stock a wide range of over the counter medicine to help manage your symptoms.

NHS 111
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

Walk-in Centre
NHS walk-in centres deal with minor illnesses and injuries. These include:
 Infections and rashes  Emergency contraception and advice  Stomach aches  Vomiting and diarrhoea  Hay fever  Insect and animal bites  Stitches  Dressing care  Minor cuts and bruises  Minor burns and strains  Stop smoking support

our nearest walk-in centres are:

Parsonage Street GP and Walk-in Centre
Parsonage Street
West Bromwich
West Midlands
B71 4DL

Dudley Urgent Care Centre
Russells Hall Hospital
Pensnett Road
Dudley
West Midlands
DY1 2HQ

Proposed changes to Prescriptions and Medicines in Sandwell and West Birmingham

Information taken from Sandwell and West Birmingham Clinical Commissioning Group website: https://sandwellandwestbhamccg.nhs.uk/ 

The challenge faced by all NHS organisations is how to spend the available budget in ways that most benefit the health of the whole population and deliver good value-for-money.  We have a duty to ensure that every service we buy on your behalf is delivered to a high standard, is clinically effective and can be provided within our budget.

We are proposing to change the way we ask our GPs to prescribe certain medicines for short-term, minor conditions or where there is no clear health benefit for patients. For example, for medicines to treat minor conditions like coughs and sore throats, you do not always need to visit your GP as these can be bought over the counter from your local community pharmacist.

In Sandwell and West Birmingham, it is estimated that we spend about £1.5M per year on unnecessary prescribing. If we were not spending this money, we would be able to invest in new, high cost treatments for conditions such as heart failure, psoriasis, rheumatoid arthritis and Crohn’s disease.

We have reviewed the money we spend on prescribing certain medicines, treatments, products and food items. The items reviewed are either:

  • widely available over the counter (in local pharmacies or local shops) at  a retail price that is lower than the NHS prescription charge (currently £8.40 per item)
  • for conditions that there is no clinical need to treat
  • supported by insufficient evidence of clinical benefit or cost effectiveness.

From this review, we have identified a range of treatments and medicines that we want GPs to decide about whether or not they prescribe for their patients.  Our proposals include reconsidering:

  • the prescribing of treatments and medicines for short term, minor illnesses (please see Appendix 1) prescribing where there is insufficient evidence of clinical benefit or cost-effectiveness (please see Appendix 2)
  • prescribing where they may not be a clinical need to  treat (please see Appendix 3)
  • the prescribing of gluten free foods.

At this stage these remain proposals – no final decisions have been made.  We are committed to hearing people’s views before making a decision. Our public consultation will run from 23 March – 15 June 2017 and all views will then be considered by our Governing Body.

To read the consultation document please click pdf here (465 KB).

Have your say 

By completing our survey online: https://www.surveymonkey.co.uk/r/L2PWXH3

Please join us on:

Date:   Wednesday 10 May 2017Time:  6.00pm

Where:  Lozells Methodist Church, 163 Gerrard Street, Lozells, Birmingham, B19 2AP

Date:  Thursday 18 May 2017Time:  2.00pm

Where:  Handsworth Community Fire Station, 41 Rookery Road, Handsworth, Birmingham, B21 9QU

Date:  Wednesday 7 June 2017Time:  6.00pm

Where:  YMCA, 38 Carters Green, West Bromwich, B70 9LG

Date:  Tuesday 13 June 2017Time:  2.00pm

Where:  Wesley Centre for All, Springfield, Wednesbury, WS10 9A

If you are unable to join one of our public meetings and would like to have your say, you can contact the Engagement Team by telephoning 0121 612 1447 or emailing SWBCCG.engagement@nhs.net