Oakham Surgery will be closed on Monday 29th May and will re-open on Tuesday 30th May at 08:00AM
Should you require urgent medical advice that cannot wait until we re-open on Tuesday, you can use one of the following options:
Visit our website http://www.yhp.org.uk and click on our ‘self-care advice’ section where you will find links to advice on a range of minor illnesses and conditions.
Your local Pharmacist will be able to assist you with a number of minor illnesses; they stock a wide range of over the counter medicine to help manage your symptoms.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS walk-in centres deal with minor illnesses and injuries. These include:
Infections and rashes Emergency contraception and advice Stomach aches Vomiting and diarrhoea Hay fever Insect and animal bites Stitches Dressing care Minor cuts and bruises Minor burns and strains Stop smoking support
our nearest walk-in centres are:
Parsonage Street GP and Walk-in Centre
Dudley Urgent Care Centre
Russells Hall Hospital
We are currently experiencing an issue with our telephone system which has resulted in a number of our incoming lines failing; the remaining lines have very poor sound quality.
Engineers are working to resolve this issue as soon as possible and we would like to apologise for any inconvenience this may cause.
Your Health Partnership
You will be aware from reports in the local and national media that a number of NHS organisations have been affected by a ransomware attack (an attack on the IT systems which support NHS services). This attack was not specifically targeted at the NHS but it has had an impact on NHS services.
The number of GP practices impacted in the Sandwell area has been very small and we can confirm that Your Health Partnership has not been affected by this attack; all of our systems are running normally and are deemed to be secure at this time.
As a precautionary measure we have been advised to disconnect the patient check-in screens at Regis Medical Centre, Carters Green Medical Centre and Oakham Surgery as they are running on older software; if you are visiting one of these practices for an appointment please check in with a member of the reception team.
This may mean that our reception areas are busier during peak times; we would like to apologise for any inconvenience that this may cause and ask that you bear with our reception teams if you find that you have to wait longer than usual.
It is important to remind patients that all practice clinical systems are hosted in secure data centres; there is no evidence that patient level data has been breached as part of this attack.
We will post further updates should the situation change and will inform you when our check-in screens are once again available.
Your Health Partnership